FP1 – Partial Fulfillment Flag

What it does

• Monitors orders that Shopify marks as Partially fulfilled in your store.
• Checks how long each order has remained partially fulfilled against your chosen threshold (5 minutes, 15 minutes, 1 hour, 6 hours, 12 hours, 1 day, 2 days, 3 days, or 7 days).
• Supports three alert modes:
  • Single one-time alert – one email when the threshold is first reached.
  • Interval alerts – repeated alerts every X hours until the order is fully fulfilled.
  • Daily summary – a once-per-day email (sent at your selected time) with all currently stuck partial orders.
• Tags orders (for example, PARTIAL_STUCK) so your team can spot them quickly.
• Stops alerting and removes orders from summaries once they’re fully fulfilled.

How it works

• In Shopify Admin, you configure:
  • Alert email(s) – one or more internal addresses where notifications should be sent.
  • Alert delay – how long an order can remain partially fulfilled (5 minutes–7 days).
  • Interval alerts – checkbox to repeat alerts at the same delay interval.
  • Daily summary – checkbox to send a once-per-day summary at your selected time (store timezone).
• A backend scan script runs automatically on a schedule (approximately once per hour).
• When an order has been partially fulfilled for longer than your chosen delay, the app sends alerts based on your settings and tracks internal timestamps.
• Once an order is fully fulfilled, interval alerts stop and the order disappears from summaries.

Key benefits

• Prevents partially fulfilled orders from quietly aging in the background.
• Reduces support tickets about missing items, split shipments, or delayed deliveries.
• Gives your team a clear, actionable list of orders that need attention.
• Backend-only design – no theme changes, embeds, or storefront scripts.

Status

FP1 – Partial Fulfillment Flag is complete and preparing for submission to the Shopify App Store. This page describes the exact behavior at launch.